CSC Hiring “Associate” For Any Graduates, August 2013, Chennai
Job Role: Associate Job Location: Chennai Qualification: Any Graduate Experience: Fresher Package: As per the industry standards Industr...
- The candidate should be any graduate from any recognized university
- Candidate should have good communication skill
- Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel.
- Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
- Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information.
- Interfaces with team personnel, management, and customers in reference to customer service issues.
- Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management.