MediTab hiring fresher “Technical Support” for BE/BTech/MCA graduates, April 2013, Ahmedabad

Job Role: Technical Support

Job Location: Ahmedabad

Qualification: BE/BTech/MCA Graduates

Experience: Fresher

Package: INR 3,00,000

Job Description:

1. The candidate must be a BE/BTech/MCA graduate from any recognized university
2. Providing client support and technical issue resolution via E-Mail, phone and other electronic medium
3. Talking clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues
4. Installing and configuring software and applications
5. Troubleshooting system and network problems and diagnosing and solving hardware/software faults
6. Logging client queries
7. Analyzing call logs to spot trends and underlying issues
8. Responding within agreed time limits to call-outs; Working continuously on a task until completion (or referral to third parties, if appropriate)
9. Prioritizing and managing many open cases at one time
10. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers
11. Supporting the roll-out of new applications
12. Maintaining and monitoring the application functionalities
13. Following diagrams and written instructions to repair a fault or set up a system

Company Name: Meditab Software (India) Pvt. Ltd

About Meditab Software (India) Pvt. Ltd:

          Meditab Software Inc. develops clinical automation systems that support the continuity of healthcare. From conception to deployment, our solutions are designed to maximize productivity, improve patient care, manage utilization, and reduce costs. With the help of our users, we continue to develop and support a multi-award winning and certified solution that integrates Practice Management, EHR, and Document Management into one single program.

Job Posted Date: 13^th April 2013

Last Date: 15^th April 2013

Interview Date: 19^th April 2013

Job ID: 31573

Company Website: www.meditab.com

To Apply: Click Here