IBM Hiring “Technical Support Associate” for BE/BTech/ME/MTech/MCA Graduates, August 2014
http://freshersvictory.blogspot.com/2014/08/ibm-hiring-technical-support-associate.html
Job Role: Technical Support Associate
Job Location: Bangalore
Qualification: BE/BTech/ME/MTech/MCA Graduate
Experience: (0-2) Years
Package: As per the industry standards
Industry Type: ITES
Job Descriptions:
- The candidate should be BE/BTech/ME/MTech/MCA graduate from any recognized university with good academic record
- The candidate should providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- The job will require you to handle inbound calls/emails/chats regarding technical issues for end users
- Role will be remote Infrastructure support delivery
- Identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes
- Good knowledge in commercially standard software applications and major desktop operating systems
- Basic knowledge of networking concepts and technologies
- Excellent oral and written communication skills
- Good analytical and problem solving skill
Job Posted Date: 13th August 2014
Last Date To Apply: ASAP
Job ID: GTS-0682637
Company Website: www.ibm.com
To Apply: Click Here