Job Role: Technical
Support (End User Support)
Job Location: Chennai
Qualification: BE/BTech/ME/MTech/MCA/MBA/Any
Graduates
Experience: Fresher
Package: As per the
industry standards
Industry Type: ITES
Job Description:
- The
candidate should be BE/BTech/ME/MTech/MCA/MBA graduate from any recognized
university
- Understanding
of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser
Support - Internet Explorer
- Strong
computer skills required
- Proficient
in network connectivity troubleshooting, TCP/IP, Dial -up, Token Ring,
Ethernet, LAN/WAN
- Excellent
oral and written communication skills
- Excellent
customer service orientation
- Neutral
accent
Desired Skills:
- Ability
to identify basic hardware parts and aware of basic hardware concepts
- User
level familiarity with at least one e -mail client - Outlook, Notes etc
- Skilled
in commercially standard software applications and major desktop operating systems
- Awareness
of basic networking concepts and technologies
- Questioning
skills /probing skills, as relevant to the issue and level of the caller
Note: This is NOT a BPO Profile. Please feel free to bring your friends along
Selection Process:
- Group
Discussion
- Voice&
Accent Test (Telephonic Round)
- Final
Technical and HR
Company Name: IBM
About IBM:
IBM
is a global technology and innovation company that stands for progress. With
operations in over 170 countries, IBM’s around the world invent and integrate
hardware, software and services to help forward-thinking enterprises,
institutions and people everywhere succeed in building a smarter planet.IBM has
been present in India since 1992. The diversity and breadth of the entire IBM
portfolio of research, consulting, solutions, services, systems and software,
uniquely distinguishes IBM India from other companies in the industry.IBM
India's solutions and services span all major industries including financial
services, healthcare, government, automotive, telecommunications and education,
among others. As a trusted partner with wide-ranging service capabilities, IBM
helps clients transform and succeed in challenging circumstances.
Job Posted Date: 23rd
January 2014
Last Date To
Apply:
25th January 2014
Time: 09.30 AM
Off-Campus Date: 25th January 2014
Venue:
IBM
India Private Limited, DLF IT Park(Tower 1A), 1/124 - Shivaji
Garden,
Moonlight Stop, Mount Poonamalee Rd, (near L&T Building),
Nandambakkam
Post,
Ramapuram,
Chennai
How To Apply: Interested and eligible candidates walk-n to the venue on 25th
January 2014