IBM Off-Campus Drive For “Technical Support Engineer” BE/BTech/BSc/BCA/MCA Fresher on 20th & 21st, 23rd & 24th April 2013 at Calicut/Cochin
Job Role: Technical Support Engineer Job Location: Across India Qualification: BE/BTech/BSc/BCA/MCA Graduates Experience: (0 - 1) Years ...
http://freshersvictory.blogspot.com/2013/04/ibm-off-campus-drive-for-technical.html
Job Role: Technical Support Engineer
Job Location: Across India
Qualification: BE/BTech/BSc/BCA/MCA Graduates
Experience: (0 - 1) Years
Package: INR 2,00,000 - 3,20,000
Industry Type: IT Software
Job Description:
- The candidate should be a BE/BTech/BSc/BCA/MCA graduate from any recognized university
- Candidate should have completed minimum of 15 years of formal education.
- Candidates shouldn't have any backlog at the time of IBM process.
- Candidate should have good communication skills.
- Candidate should have good knowledge on Computer Hardware and Networking concepts.
- Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP
- The job will require you to handle inbound calls / emails / chats regarding technical issues for end users
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- Has technical experience and skills in the areas of problem determination, creativity and analysis
- Ability to meet a set of defined account agent productivity measurements
Interview Process:
- Written Test
- Group Discussion
- Technical Interview
- HR Round
All the candidates should bring the following to test venue:
- Candidates not registered directly by PTOs need to bring DD Rs.200/- towards 'KSEDC Ltd' payable at Trivandrum OR pay the amount at spot ,
- Two copies of RESUME,
- Two sets of photocopies of your mark lists,
- Three copies of passport size photographs,
- Any Photo ID [College, DL, PAN, Voters]
Company Name: IBM
About IBM:
IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet.
Job Posted Date: 12th April 2013
Off-Campus Date:
- For Calicut: 20th & 21st April 2013
- For Cochin: 23rd & 24th April 2013
Venue: Will Be Announced Shortly
Company Website: www.ibm.com
For More Details: Click Here
For Registration:Click Here
