CSC hiring fresher “Engineer - Technical Support” for BE/BTech/Any Graduates, March 2013-Chennai
Job Role: Engineer - Technical Support Job Location: Chennai Qualification: BE/BTech/Any Graduates Experience: Fresher Package: As per the...
- The candidate should be BE/BTech graduate from any recognized university
- Ensures delivery and management of the end-to-end technical support service
- Performs operational support for server hardware and platform software
- Acts as liaison between project team members, customers, and installation team to ensure projects are implemented seamlessly
- Investigates and resolves hardware and software incidents, performs root cause analysis to identify underlying problems, monitors and optimizes infrastructure performance, and manages backups
- Communicates effectively with customers to ensure problems are understood and resolved
- Maintains support documentation and asset and configuration data repositories.