Symphony Services Hiring Freshers "L1 Technical Support Engineer" - B.E/B.Tech/B.Sc/M.Sc/BCA/MCA/M.Tech - Bengaluru/Bangalore

Job Role: Technical Support Engineer

Job Location: Bangalore

Qualification: B.E/B.Tech/B.Sc/M.Sc/BCA/MCA/M.Tech

Experience: (0 - 1) Years

Package: INR 1.5 Lakhs PA

Required Skills:

• Basic Knowledge in SQL Queries.
• Experience Windows, Unix OS
• Multitasking capabilities which includes Ticket handling & Follow-ups
• Flexible to work in 24/7 shifts

Job Requirements:

• Support Customers over the phone/email by answering their product questions and offering technical assistance.
• Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
• Good communication and ability to work independently.

Note: Transport facility available for free.

About Symphony Services

• Symphony Services helps enterprises leverage the global economy to gain competitive advantage. Symphony combines core competencies in complex analytics and software engineering with deep domain knowledge and process expertise to deliver measurable value to clients. The company's three service lines offer end-to-end solutions across vertical markets and functions.
• Commercial Software Solutions delivers increased productivity and faster time-to-market for software products; Market Analytics Solutions enables better decisions, more predictable results and opportunities to increase revenue; and Spend Management Solutions provides indirect expense insight and visibility for optimized performance. Symphony Services was started in the year 2002.
• Symphony Services is headquartered in Palo Alto, CA, with North American locations in Dallas, TX, Nashville, TN, and Waltham, MA; and India locations in Bangalore, Mumbai and Pune. We are rated at CMMI Level 4 with Six Sigma process proficiency with major customers like:SBC, Verizon, Viacom, GM, Information Resources, Siebel, Hyperion, Morgan Stanley, J&J, Shell, PWC, Bank of America, Autodesk, Manugistics, Trilogy, Yahoo, Texas Instruments, Kazeon.We have world-class talent with more than 2000 professionals.For more information on Symphony Services, please visit the Web site at www.symphonysv.com , or call (650) 935-9500 in the U.S. or (080) 41298400 in India..

Contact Person: Vikas A R

Email Address: vikas.rajshekar@symphonysv.com

Company Website: www.symphonysv.com

To Apply: Click Here

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