Aon Hiring Freshers “Team Member” - Any Graduate - Navi Mumbai
Job Role: Team Member Job Location: Navi Mumbai Qualification: Any Graduate Experience: (0 - 3) Years Package: As Per The Industry Stand...
- Average communication Skills.
- Should be willing to work in 24X7 Work environment
- No Day Shifts.
- The Team Member is responsible for ensuring timely and accurate service delivery.
- The TM works with the Operations Manager (OM) to identify issues, opportunities for improvement and recommends / implements solutions.
- This role may be leveraged across multiple teams.
- Ensures timely and accurate service delivery at defined productivity levels
- Ensures First Time Resolution to customers
- Maintain documentation of SOPs/Operating Instructions
- Identify, share, and support operational improvements.
- Acquire and transfer knowledge from onshore / client (as and when required)
- Comply to all Data Security and Code of Conduct standards
- Ensure Time Sheets are filled regularly
- Adherences to team schedules and leave plans
- Basic computer Knowledge (MS-OFFICE).