IBM Hiring “Technical Support Associate” for BE/BTech/ME/MTech/MCA Graduates, May 2014, Bangalore

Job Role: Technical Support Associate

Job Location: Bangalore

Qualification: BE/BTech/ME/MTech/MCA Graduates

Experiences: (0 - 2) Years

Package: As per the industry standards

Industry Type: ITES

Job Description:

1. The candidate should be BE/BTech/ME/MTech/MCA graduate from any recognized university with good academic record
2. Te candidate should providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP
3. The job will require you to handle inbound calls / emails / chats regarding technical issues for end user
4. Role will be remote Infrastructure support delivery

Required Skills:

1. Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
2. Good analytical and problem solving skill
3. Knowledge of browser Support - Internet Explorer
4. Strong computer skills required 
5. Knowledge of proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
6. Excellent oral and written communication skills
7. Excellent customer service orientation

Company Name: IBM

About IBM:

           IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position

Job Posted Date: 15th May 2014

Last Date To Apply: ASAP

Job ID: GPS-0654524

Company Website: www.ibm.com

To Apply: Click Here