HP Hiring “IT Support Analyst” for BE/BTech/MCA Graduates, July 2014

Job Role: IT Support Analyst

Job Location: Bangalore

Qualification: BE/BTech/MCA Graduates

Experience: (0-3) Years

Package: As per the industry standards

Industry Type: IT-Software

Job Description:

1. The candidates should be any BE/BTech/MCA graduate from recognized university
2. Candidates required to participates as a member of an Information Technology (IT) technical team
3. Should Performs basic analysis of functional or service requirements
4. Implements end-user or enterprise infrastructure or services as prepared by more senior engineers
5. Role will be provides end user and routine or basic support of enterprise platforms and services. Monitors the environment and resolves issues utilizing available knowledge reference documentation
6. Monitors production schedules and ensures production jobs complete successfully without issues
7. Should ensures complete and timely hand-off of incidents to other support teams as appropriate
8. Assists with enterprise-wide system maintenance and change implementation and Performs work assigned by others

Required Skills: 

1. Good communications skills both verbal and written
2. Understanding and working knowledge of infrastructure environments of operating system, security, network, voice, end user and server related applications
3. Understanding and working knowledge of business Information Technology (IT) applications of supply chain, customer relationship management, Human Resources (HR), finance
4. Experience with monitoring and reacting to system events and end user/business requests
5. Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model
6. Good analytical, initiative, problem solving, priority setting, and collaboration skills

Company Name: hp 

Job Posted Date: 16th July 2014

Job ID: 1274219

Last Date to Apply: ASAP

Company Website: www.hp.com

For More Details: Click Here

To Apply: Click Here