Cisco Hiring “Technical Support Engineer” for BE/BTech/MSc/MCA/MBA Graduates, July 2014, Across India


Job Role: Technical Support Engineer 

Job Location: Across India

Qualification: BE/BTech/MSc/MCA/MBA Graduates 

Experience: Fresher

Package: As per the industry standards

Industry Type: ITES

Job Description:
  1. The candidate should be BE/BTech/MSc/MCA/MBA Graduates from any recognized university with good academic record
  2. The person will be responsible for providing technical support for Cisco products and networking technologies to Cisco's customers and partners world-wide. The breadth and diversity of technology exposure is second to none
  3. There are opportunities to make lateral moves across the various teams over time. Likewise, after time many TAC members have followed career paths into a variety of Cisco disciplines
  4. Builds strong team relationships with other Customer Support Engineers. Effectively troubleshoots problems both alone and as part of a team, depending on the nature of the incident
  5. Connects directly with Cisco customers and builds effective working relationships while solving their issues. Manages customer expectations and always aims to leave the customers feeling valued and overall positive about Cisco
Required Skills:
  1. Strong fundamental core networking skills, including routing, switching, and/or network security 
  2. Profound knowledge in Voice Networking Call Manager, VOIP, Call Center, Application Networking, Security, Content and Data Networking Routing, Switching, Access
  3. Strong knowledge of IT Architecture 
  4. Fluently speaking knowledge in English
  5. Good analytical and problem solving skill
Company Name: Cisco

Job Posted Date: 08th July 2014

Last Date To Apply: ASAP

Company Website: www.cisco.com

To Apply: Click Here

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