http://freshersvictory.blogspot.com/2014/06/ibm-off-campus-drive-technical-support.html
Job Role:
Technical Support
Job Location: Across India
Qualification: BE/BTech/Any Graduates
Package: As
per the industry standards
Industry Type: ITES
Job Description:
- The candidate should be BE/BTech/Any graduate
from recognized university
- This role providing Voice support to
IBM Internal End Users and External Commercial Account End Users across North
America, EMEA & AP. The job will require you to handle inbound calls /
emails / chats regarding technical issues for end users
- The candidates required to works on remote
Infrastructure support delivery with perform problem cause analysis and resolve
that
- Work will as on ability to Identify
Opportunity & Implement Process Improvements
- Has technical experience and skills in
the areas of problem determination, creativity and analysis.
- The candidate should be ability to
meet a set of defined account agent productivity measurements.
Required Skills:
- Good knowledge in operating systems,
Windows 2000/NT/XP configuration options and troubleshooting
- Knowledge of browser Support -
Internet Explorer
- Working knowledge in network
connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Good communication skill both verbal
and written
- Excellent customer service orientation
Selection Process:
- Group Discussion
- Technical Interview
- V & A Test
Required Documents:
- Updated Resumes 2
- Passport Size Photos 4
- All certificates of 10th 12th
Diploma, Degree and all semester mark sheets Original and Hard copy (Original
for verification)
Company Name: IBM
About IBM:
IBM
is a global technology and innovation company that stands for progress. With
operations in over 170 countries, IBM’s around the world invent and integrate
hardware, software and services to help forward-thinking enterprises,
institutions and people everywhere succeed in building a smarter planet.IBM has
been present in India since 1992.
Job Posted Date: 03rd June 2014
Last Date for Registration: ASAP
Off Campus Date: 06th June 2014
Off Campus Venue:
Dhruva Institute Of Engineering and
Technology
Nalgonda, Andhra Pradesh 508252