Sutherland Global Services Walk-in Drive for “Voice Process/Non Voice Process” For Any Graduates, April 2014, Chennai

No. of Vacancies: 250

Job Role: Consultant

1. Voice Process
2. Non Voice Process

Job Location: Chennai

Qualification: Any Graduates

Year Of Passing: 2014 

Package: INR 11,592-13,250 PM

Eligibility Criteria:

1. The candidate should be any graduate from any recognized university 
2. The role to rectify customer queries over phone, Email, chat or Remote 

Required Skills:
For Voice Process:

1. Strong verbal and written communication skills in English
2. Good comprehension skills to clearly understand the issues faced by the customer
3. Maintain a high level of expertise in soft skills and phone etiquette skills
4. Responsible for answering customer queries as per the prescribed norms
5. Provide excellent customer service for all customers

For Non-Voice Process:

1. Excellent written communication skills in English
2. Good reading comprehension skills to clearly understand the problem-statements of the customer
3. Ability to type well and interact with the customers via chat /email medium

Selection Process: Communication Interview (2 Rounds)

Company Name: Sutherland Global Services

About Sutherland Global Services:

           Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. The focus of the mission is not just cost reduction, but driving business performance improvements across processes spanning revenues, cash flow and capital utilization as well as maximizing customer satisfaction, and enhancing overall competitive advantage of the client organization

Job Posted Date: 30th April 2014

Last Date To Apply: 05th May 2014

Walk-in Date & Venue: Will be communicated to the registered candidates 

To Apply: Click Here