Job Role: Technical Support Engineer
Job Location: Bangalore/Hyderabad
Qualification: BE/BTech/BCA/B.Sc/MCA/ME/MTech Graduates
Experience: Fresher
Package: INR 2,20,000 LPA
Industry Type: ITES
Job Description:
- The
candidate should be BE/BTech/BCA/B.Sc/MCAME/MTech graduate from any recognized
university
- Understanding
of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser
Support - Internet Explorer
- Strong
computer skills required
- Proficient
in network connectivity troubleshooting, TCP/IP, Dial -up, Token Ring,
Ethernet, LAN/WAN
- Excellent
oral and written communication skills
- Excellent
customer service orientation
- Neutral
accent
Desired
Skills:
- Ability to
identify basic hardware parts and aware of basic hardware concepts
- User level
familiarity with at least one e -mail client - Outlook, Notes etc
- Skilled in
commercially standard so ftware applications and major desktop operating systems
- Awareness
of basic networking concepts and technologies
- Questioning
skills /probing skills, as relevant to the issue and level of the caller
Company Name: IBM
About IBM:
IBM is a
global technology and innovation company that stands for progress. With
operations in over 170 countries, IBM’s around the world invent and integrate
hardware, software and services to help forward-thinking enterprises,
institutions and people everywhere succeed in building a smarter planet.IBM has
been present in India since 1992. The diversity and breadth of the entire IBM
portfolio of research, consulting, solutions, services, systems and software,
uniquely distinguishes IBM India from other companies in the industry.IBM
India's solutions and services span all major industries including financial
services, healthcare, government, automotive, telecommunications and education,
among others. As a trusted partner with wide-ranging service capabilities, IBM
helps clients transform and succeed in challenging circumstances.
Job Posted Date: 14th November 2013
Last Date To Apply: ASAP
Off-Campus
Date: 17th
November 2013
Venue:
Agni
Hippodrome,
Agni
College of Technology
OMR,
Thalambur, Chennai - 603103
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