http://freshersvictory.blogspot.com/2013/10/ibm-off-campus-drive-technical-support_27.html
Job Role: Technical
Support
Job Location: Hyderabad,
Bangalore
Qualification: BE/BTech/ME/MTech/MCA Graduates
Batch: 2014/2013/2012/2011/2010
Pass outs
Package: As per the
industry standards
Industry Type: ITES
Job Description:
- The
candidate should be any graduate from recognized university
- This
role providing Voice support to IBM Internal End Users and External Commercial
Account End Users across North America, EMEA & AP. The job will require you
to handle inbound calls / emails / chats regarding technical issues for end
users
- The
candidates required to works on remote Infrastructure support delivery with perform
problem cause analysis and resolve that
- Work
will as on ability to Identify Opportunity & Implement Process Improvements
- Has
technical experience and skills in the areas of problem determination,
creativity and analysis.
- The
candidate should be ability to meet a set of defined account agent productivity
measurements.
Required Skills:
- Good
knowledge in operating systems, Windows 2000/NT/XP configuration options and
troubleshooting
- Knowledge
of browser Support - Internet Explorer
- Working
knowledge in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring,
Ethernet, LAN/WAN
- Good
communication skill both verbal and written
- Excellent
customer service orientation
Selection
Process:
- Group
Discussion
- Technical
Interview
- V
& A Test
Required Documents:
- Updated
Resumes 2
- Passport
Size Photos 4
- All
certificates of 10th 12th Diploma, Degree and all
semester mark sheets Original and Hard copy (Original for verification)
Company Name: IBM
About IBM:
IBM
is a global technology and innovation company that stands for progress. With
operations in over 170 countries, IBM’s around the world invent and integrate
hardware, software and services to help forward-thinking enterprises,
institutions and people everywhere succeed in building a smarter planet.IBM has
been present in India since 1992. The diversity and breadth of the entire IBM
portfolio of research, consulting, solutions, services, systems and software,
uniquely distinguishes IBM India from other companies in the industry.IBM India's
solutions and services span all major industries including financial services,
healthcare, government, automotive, telecommunications and education, among
others. As a trusted partner with wide-ranging service capabilities, IBM helps
clients transform and succeed in challenging circumstances.
Job Posted Date: 28th
October 2013
Last Date of
Registration: 28th October 2013 up to 3.00 pm
Off Campus on: 29th October
2013
Time: From 8.30 am
Venue:
Scient
Institute of Technology,
Ibrahimpatnam
RR
District
Andhra
Pradesh
Note: No registration Fee
Any Queries Contact: 9966099521(TPO)
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