HCL Walk in Drive For BE/BTech/BCA/BSc Graduates, 12th September 2013, Chennai/Hyderabad
Role: Fresher Job Location: Chennai Qualification: B.E/B.Tech/BSc/BCA Graduates Experience: Fresher Package: INR 1,80,000 PA Industry Typ...
http://freshersvictory.blogspot.com/2013/09/hcl-walk-in-drive-for-bebtechbcabsc.html
Role: Fresher
Job Location: Chennai
Qualification: B.E/B.Tech/BSc/BCA Graduates
Experience: Fresher
Package: INR 1,80,000 PA
Industry Type: IT
Job Description:
- The candidate should be BE/BTech(CS/IT/EEE/ECE/E&I), BCA/ B.Sc.(CS/ IT / Mathematics / Statistics) graduate from any recognized university with 60% in academic and no backlogs
- Knowledge of basic Networking and other technologies
- Good to have basic understanding of Client Server Architecture, OS
- Fundamental ITIL knowledge of V2 or V3 especially on Service Desk, Incident, Problem, and Change Management preferred
- CCNA/MCP/MSCA Preferred
- Should provide hardware/software/network diagnosis support through e-mail/chat/telephone/web
- Should monitor and manage various IT infrastructures
- Should respond and solve customers’ problem through discussion including logs, research, isolation and follow-up steps
- Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's
- Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
- Administer and provide User account provisioning & activities
- Assign work orders / incidents to appropriate support teams and follow up until closure
- Route problems to internal 2nd and 3rd level IT support staff
- Escalate complex problem to appropriate support specialists
- Routine maintenance updates with other IT staff and business units
- Should be willing to work 24/7 environment
- Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
- Participate in on-going training and departmental development
- Grammar Test
- Group Discussion
- Technical Round
- HR Round
About HCL:
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.3 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies. The 35 year old enterprise, founded in 1976, is one of India's original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 92,000 professionals of diverse nationalities, operating across 31 countries including 505 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
Job Posted Date: 07thSeptember 2013
Interview Date: 12thSeptember 2013
Time: 9 AM (9 am- 12pm Registration, After 12 Noon no registration will be entertained)
Interview Venue:
Malla Reddy Engineering College (Autonomous)
Maisammaguda, post Via Kompally
Near forest Academy, Medchal
Hyderabad, Andhra Pradesh, 500100
Phone No: 040-65864982
Landmark: Near Queensland Amusement Park